The data on this page is drawn from a Justice Needs and Satisfaction survey conducted by HiiL in 2019 and 2020. We interviewed more than 5000 randomly selected adults across 6 states in Ethiopia. Their voices represent the needs and experiences of millions of Ethiopians.
On this page, you can explore the story of justice problems in the everyday life of citizens in Ethiopia using interactive charts. People told us how the problems affect them, what they do to resolve them and how they experienced the formal and informal justice system.
This is the justice story as the people in Ethiopia encounter and feel it.
A legal problem is a problem that takes place in daily life – a dispute, disagreement or grievance for which there is a resolution in the (formal or informal) law. It does not matter if the individual sees it as legal or whether she took action to resolve it.
The chart shows how many adults in Ethiopia encountered one or more legal problems in the last 4 years. Overall, compared to other countries in Sub-Saharan Africa, the number of legal problems that Ethiopians face is low.
The map shows where in Ethiopia problems occur. It breaks down the incidence of legal problems per region.
We asked people of Ethiopia to tell us about the legal problem which they assess as most serious.
The problems that people face are grouped into categories. For instance, Crime aggregates experiences with property, violent crime, fraud and so on.
The distribution of people’s most serious legal problems in Ethiopia is similar to what we see in other Sub-Saharan countries. Problems related to land, crime, neighbour, family, domestic violence and money are the most serious legal problems.
Starting from the all people in Ethiopia, this chart shows how many people encounter legal problems, how many take action and ultimately how many problems are considered to be completely resolved.
Information and advice are key for resolving legal problems. People need to know how to limit the damage, what to do and where to go to resolve the problem.
We asked the people of Ethiopia if they sought information and advice to resolve the problem. This is what they have to say.
When there is a legal problem, a well functioning legal system provides one or more dispute resolution mechanisms. We call the chains of these dispute resolution mechanisms justice journeys.
We asked people in Ethiopia if they tried to resolve their legal problem. As indicated by the figure, we can see that majority of the Ethiopians try to resolve the problem.
People involve various providers of justice to resolve their problems. Here we asked Ethiopians which justice providers was most useful in resolving the problem.
Usefulness is a subjective concept. It allows the individual to consider the different providers involved and estimate which one had the most influence in the process of resolving the problem.
People need fair resolutions to their problems in order to continue further with their lives.
This chart show how people in Ethiopia assess the resolution of the problem at the time of the interview.
Research shows that people assess three key elements of their justice journeys:
– Quality of the process
– Quality of the outcome
– Costs of accessing justice
This chart shows how citizens of Ethiopia perceive the three elements of their justice journey.