People-centred justice implies continuous improvement. New ways of resolving or preventing justice problems need to be discovered, tested and implemented. New, better models for delivering justice services must be able to replace existing ones. This page shows justice leaders from governments, academia, civil society organisations and the wider public what is needed to create a level playing field between new and old justice service delivery models.
To create an enabling environment or a justice system that is open to change and innovation, we need ‘a committed coalition of justice leaders’ and an ‘enabling regulatory and financial framework’. Find out more about these ideas in the below sections.