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Justice in Lebanon

The data on this page comes from a Justice Needs and Satisfaction survey conducted by HiiL in 2017. We interviewed 6 000 randomly selected Lebanese people and Syrian refugees across the country. Their voices represent the justice needs and experiences of millions of people in Lebanon.

Experienced
legal problems

0 %

Took action to resolve their problem

0 %

Completely or partially resolved their problem

0 %

Number of people interviewed in Lebanon

Below you can explore the story of justice problems in the everyday life of citizens in Lebanon using interactive charts. People told us how the problems affect them, what they do to resolve those problems and how they experienced the formal and informal justice system.

This is the justice story as the people in Lebanon encounter and feel it.

68% of the people in Lebanon have experienced one or more legal problems in the previous four years.
Disputes related to neighbours, employment and family are the most common and serious legal problems of the people.
Half of those who experienced a problem, claim that the legal problem strongly affected their lives.
Almost 1 million people in Lebanon do not seek justice when facing a dispute.
The primary reason as to why people do not attempt to resolve their problems is a sense of hopelessness.
Many people turn to their social network (47%) such as friends and relatives for seeking legal information and advice.
Out of those who experienced a legal problem, 71% of the people took action to resolve their legal problems.
Taking some sort of action yourself is considered to be the most helpful strategy to resolving the problem.
More than 2 million people in Lebanon say that disputes have not received a fair resolution.

Read the full report on justice needs of people in Lebanon here

How people experience justice in Lebanon

Have you encountered one or more legal problems?

A legal problem is a problem that takes place in daily life – a dispute, disagreement or grievance for which there is a resolution in the (formal or informal) law. It does not matter if the individual sees it as legal or whether she took action to resolve it.

The chart shows how many adults in Lebanon encountered one or more legal problems in the last 4 years.

Where do problems occur?

The map shows where in Lebanon problems occur. It breaks down the incidence of legal problems per region.

Which are the most serious problems?

We asked people to tell us about the legal problem which they assess as most serious.

The problems are grouped into categories. For instance, Crime aggregates experiences with property, violent crime, fraud and so on.

How are problems resolved in Lebanon?

Starting from the all people in Lebanon, this chart shows how many people enconter legal problems, how many take action and ultimately how many problems are considered to be completely resolved.

What was the impact of the problem?

Legal problems affect people in different ways. Violence, stress, deterioration of important relationships and loss of job are possible consequences of legal problems.

Did you look for legal information and advice?

Information and advice are key for resolving legal problems. People need to know how to limit the damage, what to do and where to go to resolve the problem.

Did you take action to resolve the problem?

When there is a legal problem a well functioning legal system provides one or more dispute resolution mechanisms. We call the chains of these dispute resolution mechanisms justice journeys.

The concept of a justice journey recognizes that there are many different steps to resolve a problem. Most often these steps are not linear. The entirety of steps that people take to resolve a problem is a justice journey.

Which was the most useful provider of justice?

People involve various providers of justice to resolve their problems. Here we ask which of these providers was most useful in resolving the problem.

Usefulness is a subjective concept. It allows the individual to consider the different providers involved and estimate which one had the most influence in the process of resolving the problem.

Is the problem resolved at the moment?

People need fair resolutions to their problems to move on with their lives.

This chart shows how people in Lebanon assess the resolution of the problem at the time of the interview.

How do you assess the quality of justice?

Research shows that people assess three key elements of their justice journeys:

– Quality of the process

– Quality of the outcome

– Costs of accessing justice

This chart shows how the users of justice in Lebanon perceive the three elements of their justice journey.

Justice Dashboard

Justice Dashboard

Justice in Lebanon

Read the full report on justice needs of people in Lebanon here

How people experience justice in Lebanon

Have you encountered one or more legal problems?

Where do problems occur?

Which are the most serious problems?

How are problems resolved in Lebanon?

What was the impact of the problem?

Did you look for legal information and advice?

Did you take action to resolve the problem?

Which was the most useful provider of justice?

Is the problem resolved at the moment?

How do you assess the quality of justice?

Justice Dashboard

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