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Justice in Tunisia

The data on this page comes from a Justice Needs and Satisfaction survey conducted by HiiL in Tunisia. We interviewed over 6 700 randomly selected adults across the country in 2016. In 2017, we launched a report that gives a voice to the justice needs and experiences of millions Tunisians.

Experienced
legal problems

0 %

Took action to resolve their problem

0 %

Completely or partially resolved their problem

0 %

Number of people interviewed in Tunisia

Below you can explore the story of justice problems in everyday life of citizens of Tunisia using interactive charts. People told us how the problems affect them, what they do to resolve those problems and how they experienced the formal and informal justice system.

This is the justice story as the people in Tunisia encounter and feel it.

Four out of ten Tunisians encountered one or more serious legal problems between 2012 and 2016.
Most of the legal problems in Tunisia are related to people’s basic livelihood.
18% of all legal problems are about protecting the fundamental right to work.
Problems related to public services (11%) and disputes with neighbours (9%) are the second and third most common legal problems after employment.
Legal problems that people in Tunisia encounter are not only frequent, but also have high impact.
Almost three out of four Tunisians take active steps to find a fair resolution for their disagreements or grievances.
For more than half of the legal problems, people attempted to resolve the dispute through some sort of self-action.
People in Tunisia have to expend a lot of time, stress and emotion in order to resolve their legal problems.
The vast majority of legal problems of Tunisians are not resolved.

Read the full report on justice needs of people in Tunisia here

How people experience justice in Tunisia

Have you encountered one or more legal problems?

A legal problem is a problem that takes place in daily life – a dispute, disagreement or grievance for which there is a resolution in the (formal or informal) law. It does not matter if the individual sees it as legal or whether she took action to resolve it.

The chart shows how many adults in Tunisia encountered one or more legal problems in the last 4 years.

Where do problems occur?

The map shows where in Tunisia problems occur. It breaks down the incidence of legal problems per region.

Which are the most serious problems?

We asked people to tell us about the legal problem which they assess as most serious.

The problems are grouped into categories. For instance, Crime aggregates experiences with property and violent crime, fraud and so on.

How are problems resolved in Tunisia?

Starting from the all people in Tunisia, this chart shows how many people encounter legal problems, how many take action and ultimately how many problems are considered to be completely resolved.

What was the impact of the problem?

Legal problems affect people in different ways. Violence, stress, deterioration of important relationships and loss of job are possible consequences of legal problems.

Did you look for legal information and advice?

Information and advice are key for resolving legal problems. People need to know how to limit the damage, what to do and where to go to resolve the problem.

Did you take action to resolve the problem?

When there is a legal problem a well functioning legal system provides one or more dispute resolution mechanisms. We call the chains of these dispute resolution mechanisms justice journeys.

The concept of a justice journey recognizes that there are many different steps to resolve a problem. Most often these steps are not linear. The entirety of steps that people take to resolve a problem is a justice journey.

Which was the most useful provider of justice?

People involve various providers of justice to resolve their problems. Here we ask which of these providers was most useful in resolving the problem.

Usefulness is a subjective concept. It allows the individual to consider the different providers involved and estimate which one had the most influence in the process of resolving the problem.

Is the problem resolved at the moment?

People need fair resolutions to their problems to move on with their lives.

This chart shows how they assess the resolution of the problem at the time of the interview.

How do you assess the quality of justice?

Research shows that people assess three key elements of their justice journeys:

– Quality of the process

– Quality of the outcome

– Costs of accessing justice

This chart shows how the users of justice in Tunisia perceive the three elements of their justice journey.

Justice Dashboard

Justice Dashboard

Justice in Tunisia

Read the full report on justice needs of people in Tunisia here

How people experience justice in Tunisia

Have you encountered one or more legal problems?

Where do problems occur?

Which are the most serious problems?

How are problems resolved in Tunisia?

What was the impact of the problem?

Did you look for legal information and advice?

Did you take action to resolve the problem?

Which was the most useful provider of justice?

Is the problem resolved at the moment?

How do you assess the quality of justice?

Justice Dashboard

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