5. Enabling Environment
What are the barriers stakeholders see to effective delivery and scaling of civil justice services? What ways do they see to overcome these barriers?
Game-changing civil justice services may be public services, private services or public-private partnerships. Whether these models can succeed, will depend on the regulatory environment that may need to be improved. The strategy document mentions a number of laws and regulations that may need to be changed. At this stage of the process, not all regulatory impediments and needs could be identified. The following is an initial checklist of elements of an enabling environment for implementation which may need further investigation.
For example, the Director of the Citizens Rights Department outlined a clear strategy to increase use of ADR in Ogun State. However, this would mean changing the rules about which problems are solved where.
Other experts also indicated more enforcement powers should be given to the multi-door courthouse or that the private sector could play a role. These are only some examples of changes in the regulatory environment that could be considered. The stakeholders may benefit from more information on these issues in the 2021 HiiL trend report, Chapter 7 on the enabling environment.