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Policies to prevent and resolve justice problems

Impact of policies

Invest in formal justice system (buildings, digitisation, personnel)

Improve laws of civil and criminal procedure

Establish new agencies and procedures for specific justice problems

Enable individuals to prevent/ resolve problems by improving legal information

Stimulating local pilots, start ups and bottom up innovation

Will it increase the percentage of justice problems prevented or resolved?

Unlikely

Unlikely

Yes, if the new agency is effective and user-centred

Only if legal information is solution focused and the other party is willing to cooperate

Only if the pilot/start up is effective and is able to scale.

Will it improve the effectiveness of justice practitioners?

Yes, but depends on how this increases the number of problems they resolve.

Unlikely

Yes, if justice practitioners adapt to new procedures

Yes, if justice practitioners cooperate with ‘self helpers’

Yes, if justice practitioners adapt to to the new agencies and procedures

Will it resolve stress on budget allocation?

No, to the contrary

No, unless procedures are changed drastically

Only if new procedures replaces the existing ones

Only if improved information can free up resources of current organisations

Only if a) new start-ups/pilot are not financially dependent on the government b) if innovations replaces the existing procedures

Will it generate positive spin-offs?

Possibly, because it creates room for legal issues that can complicate resolution and cause budgetary shortages

Likely, because more clear laws of procedure can stifle innovation.

Possibly, because new procedures can complicate problem resolution.

Likely, because a) not everyone (eg. vulnerable groups) has the capacity to prevent or resolve problems by themselves

????

Will it generate positive spin-offs?

Yes, it will result in Temporary satisfaction and recognition for professionals

???

Yes, it will result in a) innovation attitude among justice workers b) knowledge generation in

Yes, those who use information successfully will be empowered.

Yes, it will a) innovation attitude b) knowledge generation in new agency.

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