One-stop Shop Dispute Resolution Policy Brief

One-stop dispute resolution systems humanise legal procedures by giving people more control over how their disputes will be resolved. They gradually escalate the dispute resolution process, starting from allowing the disputing parties to negotiate, to having a neutral third party intervention.

Case: Uitelkaar

CASE Uitelkaar Download Photo by Uitelkaar One Stop Shop Dispute Resolution – Policy Brief / Case: Uitelkaar Key fact and figures Year of establishment 2017 Scope of service Family (Divorce) Geographical scope The Netherlands Legal entity For profit company Regulatory embeddedness Under the Dutch Legal Aid Act, there is a special regulation for clients with […]

Case: BC Civil Resolution Tribunal

CASE British Columbia Civil Resolution Tribunal Download Photo by Civil Resolution Tribunal One Stop Shop Dispute Resolution – Policy Brief / Case: British Columbia Civil Resolution Tribunal¬† Key fact and figures Year of establishment 2016 Scope of service Condominium, small claims, non-profit and motor vehicle personal injury disputes. Geographical scope British Columbia, Canada Legal entity […]

Case: Resolve Dispute Online

CASE Resolve Dispute Online Download Photo by Resolve Disputes Online One Stop Shop Dispute Resolution – Policy Brief / Case: Resolve Dispute Online Key fact and figures Year of establishment 2016 Scope of service ODR, Access to Justice in the B2B Sector Geographical scope Global Legal entity Private company Regulatory embeddedness Independent of the government […]

Case: Utatuzi Center

CASE Utatuzi Center Download Photo by Utatuzi center One Stop Shop Dispute Resolution – Policy Brief / Case: Utatuzi Center Key fact and figures Year of establishment 2020 Scope of service/ Type of justice problems addressed Alternative Dispute Resolution (ADR): mSMEs Property/Real Estate Individuals Geographical scope Kenya Legal entity Private company Regulatory embeddedness Independent of […]