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8. Conclusion

8. Conclusion Share Download Image – Inclusive Justice Activity Many people in the sampled populations encounter legal problems in their daily lives. Three out of four people experienced at least one legal problem in the previous 12 months. While this problem prevalence rate is high, it is positive to see that the vast majority of […]

7. Anticipated Legal Problems

7. Anticipated Legal Problems Share Download Image – shutterstock.com If a person reported not having experienced any legal problems in the past 12 months, they were then asked about problems they anticipate arising in the upcoming 12 months. The sample size for this section is small; only 243 respondents reported not having experienced any legal […]

6. Action, Resolution, and Fairness

6. Action, Resolution, and Fairness Share Download Image – Inclusive Justice Activity 86% of people take some kind of action to resolve their problem, which ranges from unilateral actions to going to a third party. 43% of those people talk with the other party in an effort to solve the problem.  About half of all […]

5. Seriousness of all legal problems

5. Seriousness of all legal problems Share Download Image – Inclusive Justice Activity On a scale from 1 (not serious at all) to 10 (extremely serious), people were able to rate the seriousness of each of their reported legal problems. The most commonly reported seriousness is 10, but the mean seriousness ranking is 5,83 for […]

4. Types of legal problems

4. Types of legal problems Share Download Image – shutterstock.com People most commonly report legal problems related to debt and money; neighbour disputes; and access to health, pensions, education and public services. Not much variation is noted in the top problems among the various demographic groups.  To properly interpret these results, it is important to […]

3. Legal problems in the last 12 months

3. Legal problems in the last 12 months Share Download Image  – shutterstock.com 75% of the participants report experiencing one or more legal problems in the previous 12 months. These results are higher than the JNS survey, whereby 55% of the sample population experienced one or more legal problems in the previous four years. Why […]

2. Methodology

2. Methodology Share Download Image – Inclusive Justice Activity To conduct the eJNS survey, adult (18+) participants were recruited through two strategies. First, the survey was advertised on Facebook and Instagram (Meta platforms). Ads were run through USAID Justicia Inclusiva’s Meta account. The ads targeted people living in the 76 municipalities included in the Justicia […]

1. Introduction

1. Key findings & Introduction Share Download Image – shutterstock.com Key findings 75% of participants report experiencing one or more legal problems in the previous 12 months. The most commonly reported legal problems are related to debt and money; neighbour disputes; and access to health, pensions, education and public services. Public order and armed conflict […]

e-JNS Colombia

Electronic Justice Needs and Satisfaction Survey in Colombia, 2023 April, 2024 Share Download Image – shutterstock.com Project Background Traditionally, measurement of people’s access to justice has focused on the number of entities that offer justice services and their performance. However, this method has its flaws; it does not take into account the experiences of the […]